Information We Collect
When you submit a contact inquiry through our website, we collect the following information:
Information You Provide
- Name
- Email address
- Phone number (optional)
- Project location
- Project description
Information Automatically Collected
- IP address and approximate geographic location (country, city)
- Browser type and language
- Screen resolution and device information
- Page referrer and landing page URL
- Time zone
- Marketing campaign data (UTM parameters)
How We Use Your Information
We use the collected information to:
- Respond to your project inquiries
- Assess project requirements and feasibility
- Communicate about our services
- Improve our website and services
- Analyze marketing campaign effectiveness
- Detect and prevent spam or fraudulent submissions
Data Storage and Security
Your information is stored securely with the following protections:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud infrastructure
- Access restricted to authorized personnel only
- Regular security monitoring and updates
- Industry-standard security practices
Data Retention
We retain contact form submissions for the duration necessary to respond to inquiries and maintain business records. Typically, this is:
- Active inquiries: Until project completion or inquiry closure
- Archived submissions: Up to 3 years for business record purposes
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at: privacy@swissshelters.com
Cookies and Tracking
Our website uses:
- Session Storage: To track UTM parameters and landing pages during your visit
- No Cookies: We do not use cookies for tracking
- No Third-Party Analytics: We do not use Google Analytics or similar services
Third-Party Services
We use third-party services for website hosting, content delivery, and typography. These services may collect their own data according to their respective privacy policies. All service providers are required to maintain appropriate security standards and data protection practices.
International Data Transfers
Your data may be stored and processed in secure facilities located in the European Union and other regions. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. The "Last Updated" date at the top of this page indicates when this policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Seneca Echo Group
Email: privacy@swissshelters.com
Website: swissshelters.com